Refund policy

Our refund policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must have a manufacturing or shipping defect. When you return your item, it must be unused and in the same condition that you received it. It must also be in its original packaging.

Shipping

To return your product, please contact the following email address: caneliacontactfrance@gmail.com

Delivery times for the exchanged product may vary depending on where you live.

If you are shipping an item worth more than $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.